If you are not satisfied with your online purchase, we will accept returns or exchanges for clothes that are defective, that are unworn, unwashed with original tags attached within 7 days of purchase. If the item is worn or damaged we will not issue a refund.
There are no refunds or returns on all sale items.
There will be a restocking fee of 15 percent if clothes have makeup, pet hair or deodorant marks. No returns will be accepted after 7 days or receipt of merchandise.
We are unable to cancel orders after you have received your shipping notification.
Inspect all items upon receipt. If your items are damaged or not described as ordered, please contact customer service within 7 days of receiving the merchandise for return, refund or exchange. Contact customer service via email and we will replace if it is still available in stock or issue a full refund. Refunds will be refunded to original payment method excluding shipping costs.
Please email customer service within 7 days of receipt of merchandise and provide tracking information of returned item.
Please return the unworn clothes with a note and a copy of order receipt.
Allow 2-3 weeks for processing payment refunds.
Shipper is not responsible for lost packages after delivery confirmation.
Shipping fees are non-refundable.
Human Fitness gear is not responsible for return shipping charges. Exchanges will require customer to pay for the return. We will pay for the shipping of the new item.
****International shipping customers: we are not responsible for lost or stolen items after the tracking number has been provided with USPS Tracking Number by email. The customer assumes risk of ordering there will be no refunds or returns on International Sales.
Please return items to:
Human Fitness Gear
4529 North Ocean Drive
Lauderdale by the Sea, FL 33308
Most orders are shipped within 3-10 business days.
US flat shipping rate (Hawaii, Puerto Rico, Alaska and US Virgin Islands)